CREDIT GUIDE & QUOTE

 

Entity	Buddii Finance (ABN 56 601 973 835)
Australian Credit License #	484030
Address:	Cnr Sandgate Road & Oliver St NUNDAH QLD 4012
Email:	[email protected]
Phone:	1300 283 344

 

We are required by law to give you this document. It provides you with information about the credit assistance services we provide.  It is also a quote for the fees you agree to pay for our services. It is also a quote for the fees you agree to pay for our services. We are licensed to arrange loans and leases under the National Consumer Credit Protection Act 2009 (NCCP Act).

This guide provides you with basic information about:

• who we are and how to contact us,
• our obligations to provide you with a preliminary credit assessment if you ask us,
• our obligation to ensure the chosen credit contract meets your requirements and objectives,
• our obligation to ensure you have the financial capacity to repay the credit contract without undue hardship fee and commission arrangements between us, and
• how to contact both of our internal and external dispute resolution schemes if you have a complaint about us.

Services We Provide

We will help you source finance which is suitable for your purposes. We submit your credit application to a financier once we are satisfied you meet our preliminary credit assessment and responsible lending obligations.

Our Panel Lenders

We source finance from a panel of financiers. The financiers named below are the financiers with whom we conduct the most business. Those financiers are:

• Macquarie
• Finance One Pty Ltd
• Volkswagen Financial
• Liberty (Secure Funding)
• Pepper Money
• Latitude Financial Services

Your information

Under the NCCP Act, we are obliged to ensure that any finance we help you obtain is not unsuitable for you. To decide this, we may need to ask you some questions to be sure the finance is not unsuitable.

 

The law requires us to:

• make reasonable inquiries about your requirements and objectives,
• make reasonable inquiries about your financial situation, and
• take reasonable steps to verify that financial situation.

We will assess credit as being unsuitable if, when you apply, it is likely:

• you could not pay, or could only pay, with substantial hardship, or
•  the credit will not meet your requirements and objectives.

If you ask us, we will provide you with a preliminary credit assessment. It will provide you with a summary of the information you gave us about your stated requirements and objectives and your financial position. It will also state the basis for our preliminary credit decision.

We will provide you with our preliminary assessment within 7 business days of your request if it is made within 2 years of us giving you a credit assistance quote. We will provide it within 21 business days if your request is received more than 2 years after we gave you a quote. We are only required to give you a copy of the preliminary assessment if we give you credit assistance. You will not be charged for a copy of your preliminary assessment.

 

Fees You Must Pay

You must pay our administration fee (if we are charging a fee) for assisting you obtain finance. Details of these fees are set out later in this document in credit assistance quote. You may ask us to tell you how these fees and charges are worked out and to give you a reasonable estimate of them. You must also pay the financier’s application fee, valuation fee and other fees.

 

Commissions We Receive

We may receive commissions from the financiers who provide you with finance. You do not pay these commissions. You may ask us to tell you how these commissions are worked out and to give you a reasonable estimate of them.

 

Commissions We Pay

We source referrals from a broad range of sources. For example, we may pay fees or commission to motor dealers, marine dealers or motor bike dealers for referring you to us. These referral fees or commissions are generally small amounts. You do not pay these fees or commissions. You may ask us to tell you how these fees/commissions are worked out and to give you a reasonable estimate of them.

 

Dispute Resolution

We are committed to excellent customer service and the resolution of any concerns or complaints quickly, fairly and efficiently. Our priority is to resolve these matters with you as quickly as possible. If you have a concern or complaint, please lodge it with our internal dispute resolution scheme by telephone, email or mail.

 

If an issue has not been resolved to your satisfaction, you can lodge a complaint with the Australian Financial Complaints Authority, or AFCA. AFCA provides fair and independent financial services complaint resolution that is free to consumers. Contact details are email [email protected] and phone 1800 931 678 and in writing to GPO Box 3, Melbourne VIC 3001. 

 

Contacting Us

For further information about this Credit Guide, or if you have any questions or need more information, please do not hesitate to contact us.

 

Quote

This quote provides information about the fees you agree to pay for our assistance in sourcing finance for you.

 

Services to Be Provided

We will do our best to source the finance you require.

 

Maximum Fee or Charges

If we successfully obtain the finance you require, you must pay us a fee for our services when the finance is settled. This administration fee is the only fee we charge you and may be included in the financed amount or can be paid directly to us. The maximum amount of the administration fee is $1990 (GST inclusive).  You do not have to pay us any other fees and charges for assisting you source finance. However, you may be required to pay fees  to the financier.

 

Customer Acceptance

I/We accept the quote for your services.

 

 

Consent To Discuss Insurance Options

 

Vehicle comprehensive insurance is mandatory on all secured loan options and I give my broker consent to discuss all available options and provide me with a competitive quote.

 

I confirm my consent.